Questions
Questions, answered.
The things customers ask us most often. If your question is not here, call or message the team and we will answer it directly.
Can I view a vehicle before buying? Yes. Every vehicle can be viewed in person at our Uxbridge showroom. Use the Book a Visit form or call us and we will arrange a time that suits you.
Do you accept part exchange? Yes. Tell us about your current car through the Sell Your Car form and our team will discuss the options with you.
Is finance available? Finance may be available through third-party lenders, subject to status. We do not publish representative examples because no lender agreement is currently in place, so please speak to us and we will explain what is possible.
Are the vehicle details on your website guaranteed? The specification and history we publish is the information we hold. Please confirm anything that matters to your purchase with the team before you commit.
Can I reserve a vehicle? Yes, subject to our agreement. Contact us and we will explain how a reservation works and what it involves.
Do you take card payments? Payment methods are confirmed with you before purchase. Please ask the team for the options available on the vehicle you are interested in.
Can I bring my own mechanic? Of course. Independent inspections are welcome; we simply ask that you arrange them in advance.
How do I complain? Contact the team in the first instance so we can put things right. Our complaints procedure is available on request.
Still unsure? Send us a question or call the showroom and speak to a person.